Margot is a traveller. She travels 20 days a month and comes back home only to check on her parents and meet her friends. As she reaches home one afternoon, she finds out her dishwasher and oven are not working. Margot gets worried as the dishwasher has been leaking water all over the kitchen. She has to leave for another work trip next week and hence wants all her appliances fixed beforehand.
She calls her best friend Alex who lives nearby. She explains the entire situation to her and asks if she knows anyone who could be of help as it’s almost evening time. Moreover, she has an important meeting to attend in a couple of hours and she doesn’t want this situation to disrupt her routine.
Alex calms Margot down and asks her to follow the app link she is about to send and download it on her phone. Margot doubts if the app will be useful as any technician won’t fix her issue so soon. Alex asks her to relax and do the needful. She assures her that she would get the technician in 30 mins and can get it fixed the same day. She goes on and explains more about the HWisel app. Meanwhile, Margot opens the link and downloads the app and books the repair service for her appliance. Alex explains further that HWisel technicians adhere to professional code of conduct and diligently diagnose every inch of the appliances to determine the issue. They make sure they solve the issue in the shortest time possible.
HWisel, a technology-driven company, has built a great all-in-one mobile app where service seekers and service providers come together and address their appliance-related issues with ease at a very reasonable cost. It is a revolutionary cutting-edge technology, which has scaled up significantly after having served gazillions of clients for more than a decade across Canada and America.
Its quick turnaround time gives HWisel an edge over its competitors. It provides a reliable technician in a timely and professional way. The Technician Tracking feature of the app, tells the home owner that the technician is on his way, his/her location relative to their home, on an easy to read visual map. This feature was designed to provide HWisel customers with peace of mind, less stress, and control over their valuable time.
Margot says that she might not be available when the technician arrives. Alex asks her not to worry; as a service seeker she can appoint a new attendee in her absence. With the Service Appointment Attendee feature, you can provide the technician with information on who will be at the home when they arrive at the service seeker’s house. It ensures that the technician asks for the right person and that person has knowledge of the service appointment. It provides the customer with the flexibility to appoint another individual in the household to be present for the service appointment. Margot mentions in the service request on HWisel app that her parents will fill in for her.
Alex also lets her know about the Arrival Notice feature of the app. For HWisel, customer safety and well-being are paramount. To assist customers, provide peace of mind, and security, this feature ensures that the person knocking at the door is from HWisel. This way the homeowner is not surprised when opening the door to find someone else unexpectedly at the door. Margot thanks Alex for helping her out in the hour of need and informing her about the app in a detailed manner
HWisel provides same-day in-home appliance repair service because it understands the necessity of home appliances in your life. It goes above and beyond to provide its customers with the best solutions possible. It does extensive background checks before it partners up with technicians. Its business is based on five principles – superior quality service, promptness, reliability, responsibility and transparency,